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Email account wont log in: One account stops working suddenly

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Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 121 of 188
(1,832 Views)

What is going on?  Why has there been no information as to what is going on and an eta?  

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-12-2013

Web access to Verizon email account displays error message

Message 122 of 188
(1,846 Views)

Error message is:

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

Started late 11 SEP2013 - same message on three different computers!

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Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 123 of 188
(1,796 Views)

Same problem here in Massachusetts - noticed it around 4am, still out and it's almost 11am - what's going on, does anyone know?

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Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎07-02-2013

Re: Web access to Verizon email account displays error message

Message 124 of 188
(1,834 Views)

We need an answer on this.

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 125 of 188
(1,767 Views)

Does not work for me, in S/E PA!

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

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Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: Web access to Verizon email account displays error message

Message 126 of 188
(1,807 Views)

i'm wondering if someone from Verizon when working on email took out a setting that is for email and not only has your email address but another one on the dropdown for this setting that has res and a number and letters .

If so, only a Verizon tech working on email can fix it.

Holly

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Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Another email outage today

Message 127 of 188
(1,624 Views)

I am Maryland I still cannot access. I have a friend in MD and she can access.  What is up!  I am about to kick Verizon to the curb!Man Frustrated

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Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Web access to Verizon email account displays error message

Message 128 of 188
(1,788 Views)

I am receiving the same error message.

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Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 129 of 188
(1,717 Views)

In New York, called about 10:00am.  Said they are working on the problem, gave me a repair number and said it should be up by 7:00 Friday.  Hopefully, they said, it won't be that long

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Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Web access to Verizon email account displays error message

Message 130 of 188
(1,768 Views)

They are doing maintenance on their mail servers.  My guess is that something went wrong during their maintenance window and are scrambling to fix it.

This just adds to the terrible support that Verizon has.

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