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Email account wont log in: One account stops working suddenly

Email account wont log in: One account stops working suddenly

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Contributor Wendysi
Contributor
Posts: 3
Registered: ‎09-12-2013
Message 121 of 188
(1,602 Views)

What is going on?  Why has there been no information as to what is going on and an eta?  

Copper Contributor NSAGLIAN
Copper Contributor
Posts: 7
Registered: ‎09-12-2013
Message 122 of 188
(1,616 Views)

Error message is:

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

Started late 11 SEP2013 - same message on three different computers!

Contributor bruinjean
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 123 of 188
(1,566 Views)

Same problem here in Massachusetts - noticed it around 4am, still out and it's almost 11am - what's going on, does anyone know?

Copper Contributor mrgooch1942
Copper Contributor
Posts: 16
Registered: ‎07-02-2013
Message 124 of 188
(1,604 Views)

We need an answer on this.

Copper Contributor NSAGLIAN
Copper Contributor
Posts: 7
Registered: ‎09-12-2013
Message 125 of 188
(1,537 Views)

Does not work for me, in S/E PA!

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009
Message 126 of 188
(1,577 Views)

i'm wondering if someone from Verizon when working on email took out a setting that is for email and not only has your email address but another one on the dropdown for this setting that has res and a number and letters .

If so, only a Verizon tech working on email can fix it.

Holly

Contributor pamico68
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 127 of 188
(1,394 Views)

I am Maryland I still cannot access. I have a friend in MD and she can access.  What is up!  I am about to kick Verizon to the curb!Man Frustrated

Highlighted
Contributor Out_cast
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 128 of 188
(1,558 Views)

I am receiving the same error message.

Contributor dafunk
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 129 of 188
(1,487 Views)

In New York, called about 10:00am.  Said they are working on the problem, gave me a repair number and said it should be up by 7:00 Friday.  Hopefully, they said, it won't be that long

Contributor Oscarthegrouch
Contributor
Posts: 3
Registered: ‎09-12-2013
Message 130 of 188
(1,538 Views)

They are doing maintenance on their mail servers.  My guess is that something went wrong during their maintenance window and are scrambling to fix it.

This just adds to the terrible support that Verizon has.

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