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Hi all-
Verizon is aware of the issue and it's being worked on. For up-to-date information, please go to Verizon.com/outage.
I'll also update within this thread as I learn more.
Thanks,
Heather
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Great idea to set the forward - works perfectly. Log into verizon account, then click on the place at the top right where it says Welcome ___. It will take you to account profile page. Select Email settings, and then click on the settings option below the email address you want to forward.
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I just called up service support, there was an automated message that stated the pop3 and webmail is down. I am not sure why the didn't inform us via email right after it happened. I wasted 2 hours of my time figuring out what was going on, very poor communication on their part.
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We are also receiving the same "error" message. Very frustrating that we have not been able to retrieve/send email all day. Would be nice if Verizon posted a status update on the homepage.
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I am getting the same error message ... i believe it was working fine last night ...
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This is again outrageous! I received an SMS indicated the issure would be resolved by 8PM 9/13, current status check indicates resolution by 12AM 9/14!!!!
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cannot access e mail...constantly getting error msg. see others have same problem. what's the story verizon. i need access. extremely important
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The comments above essentially describe what I was able to ascertain. They were doing some kind of system maintenance, specifcally an upgrade installation, so they said, and certain serviers went down about 4:30 this morning eastern time. Whjen i talked to them about 7AM their estimated time for getting back up was 12 noon.. Right now it's 11:25. I do not know if the 12 noon is still holding. As i said, certain serviers are down. My wife's works fine.
It's the same old IT story "Our best people are working on it. In the meantime, go to hell"
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Have been trying to access email for hours. Recorded message said the repairs should be in effect at 9 something am today, but still can't access.