Re: Email account wont log in: One account stops working suddenly
Heather_VZ
Specialist - Level 3

Hi all-

Verizon is aware of the issue and it's being worked on. For up-to-date information, please go to Verizon.com/outage.

I'll also update within this thread as I learn more.

Thanks,

Heather

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Re: Email Down 9/12/13 a.m.?
jmufes
Enthusiast - Level 2

Great idea to set the forward - works perfectly.  Log into verizon account, then click on the place at the top right where it says Welcome ___.  It will take you to account profile page.  Select Email settings, and then click on the settings option below the email address you want to forward.

Re: Email account wont log in: One account stops working suddenly
ShaunM1
Newbie

I just called up service support, there was an automated message that stated the pop3 and webmail is down. I am not sure why the didn't inform us via email right after it happened. I wasted 2 hours of my time figuring out what was going on, very poor communication on their part.

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Re: Web access to Verizon email account displays error message
KMAY3
Enthusiast - Level 1

We are also receiving the same "error" message. Very frustrating that we have not been able to retrieve/send email all day.  Would be nice if Verizon posted a status update on the homepage.

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Re: Web access to Verizon email account displays error message
LKxoxo1
Newbie

I am getting the same error message ... i believe it was working fine last night ...

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Re: Email account wont log in: One account stops working suddenly
plaats
Newbie

This is again outrageous! I received an SMS indicated the issure would be resolved by 8PM  9/13, current status check indicates resolution by 12AM 9/14!!!!

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Email sign-on problem
fastcat1
Newbie
My wife has a subaccount on my primary email. Although I can sign on today, she cannot. This error message appears when trying to sign on to webmail: {"res"}{"error":{"code":"3002","msg":"3002"}} Of course, her email client is also unable to access the Verizon server. We tried treating it as a "lost password" problem, but got the same result. Any ideas? Thanks.
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error msg 3002
frustrated2131

cannot access e mail...constantly getting error msg. see others have same problem. what's the story verizon. i need access. extremely important

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Re: Web access to Verizon email account displays error message
tcurt
Newbie

The comments above essentially describe what I was able to ascertain.  They were doing some kind of system maintenance, specifcally an upgrade installation, so they said, and certain serviers went down about 4:30 this morning eastern time.  Whjen i talked to them about 7AM their estimated time for getting back up was 12 noon..  Right now it's 11:25.  I do not know if the 12 noon is still holding. As i said, certain serviers are down.  My wife's works fine.

It's the same old IT story "Our best people are working on it.  In the meantime, go to hell"

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Re: error msg 3002
kathleenmcs
Newbie

Have been trying to access email for hours. Recorded message said the repairs should be in effect at 9 something am today, but still can't access.

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