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Email account wont log in: One account stops working suddenly

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Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-20-2013

Re: Mail server reliability survey

Message 31 of 188
(2,456 Views)

@tns_2 wrote:

There is a status page.  Last I checked they hadn't put up the problem with email.


And the URL of that status page is?...

Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Mail server reliability survey

Message 32 of 188
(2,457 Views)

Out in DC as well.

Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Email Viewing Issue

Message 33 of 188
(2,459 Views)
I can sign into my account but get "error 3002" when i try to open my email. Anyone have any ideas how to fix this?
Bronze Contributor I
Bronze Contributor I
Posts: 72
Registered: ‎03-09-2009

Re: {"res":{},"error":{"code":"3002","msg":"3

Message 34 of 188
(2,493 Views)

See my separate post - I am having the same problem on one of my sub-accounts. My main email account and another sub-account are working fine, at least on the web.

Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎03-25-2013

Re: email server issues??

Message 35 of 188
(2,467 Views)

I have the same problem - there was a Windows update overnight that did an automatic restart of my laptop, and now I can't access my email. 

I can't access my email on any device: Droid, iPad, or PC.

 

The other verizon.net email account in the house, though, is working fine. 

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Mail server reliability survey

Message 36 of 188
(2,466 Views)

 


@RobHunt wrote:

@tns_2 wrote:

There is a status page.  Last I checked they hadn't put up the problem with email.


And the URL of that status page is?...



http://www.verizon.com/support/residential/service_outage_information.htm

Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Email down

Message 37 of 188
(2,486 Views)
I'm getting an error this morning on both my ipad and my laptop when I try to get my email. Are there server problems? I know I made the proper changes when I got emails saying you were making changes in Sept.
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: {"res":{},"error":{"code":"3002","msg":"3

Message 38 of 188
(2,467 Views)

Same here in Maryland!

But I had my friend log into her's and she was able.  Strange!

{"res":{},"error":{"code":"3002","msg":"3002"}}

Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-20-2013

Re: Mail server reliability survey

Message 39 of 188
(2,441 Views)

 

OK... let me rephrase: is there a (near) real-time status page that lists outages (a la the Twitter status page) and not some perfunctory self-help page with (too often useless) links/FAQs?

 

 

Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Email down

Message 40 of 188
(2,444 Views)

I'm seeing the same thing. I've yet to contact Verizon.

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