09-12-2013 08:08 AM
Great idea to set the forward - works perfectly. Log into verizon account, then click on the place at the top right where it says Welcome ___. It will take you to account profile page. Select Email settings, and then click on the settings option below the email address you want to forward.
09-12-2013 08:12 AM
I just called up service support, there was an automated message that stated the pop3 and webmail is down. I am not sure why the didn't inform us via email right after it happened. I wasted 2 hours of my time figuring out what was going on, very poor communication on their part.
09-12-2013 08:13 AM
We are also receiving the same "error" message. Very frustrating that we have not been able to retrieve/send email all day. Would be nice if Verizon posted a status update on the homepage.
09-12-2013 08:26 AM
The comments above essentially describe what I was able to ascertain. They were doing some kind of system maintenance, specifcally an upgrade installation, so they said, and certain serviers went down about 4:30 this morning eastern time. Whjen i talked to them about 7AM their estimated time for getting back up was 12 noon.. Right now it's 11:25. I do not know if the 12 noon is still holding. As i said, certain serviers are down. My wife's works fine.
It's the same old IT story "Our best people are working on it. In the meantime, go to hell"