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Email account wont log in: One account stops working suddenly

Email account wont log in: One account stops working suddenly

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Contributor ShortTermCust
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 21 of 188
(2,139 Views)

Same Here, regardless of pc used. on hold for over 15 minutes to call support desk and couldn't wait any longer. Sad part is had to use google to find a number to call. all I could get is that crap virtual agent.. why not post on the main page we've got a problem with the email server?

I'm disliking Fios more than I did Comcast...

 

Anybody from Fios even look at these posts or is it so customers can vent because they can't speak with a real person??

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Bronze Contributor II
Bronze Contributor II
Posts: 117
Registered: ‎01-25-2013
Message 22 of 188
(2,001 Views)

Tried webmail from central NY and get this: {"res":{},"error":{"code":"3002","msg":"3002"}} Same as reported earlier.

So it is safe to say it is Verizon and not us.

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Contributor wmjoca
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 23 of 188
(2,148 Views)

Same here

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Contributor smdoc27
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 24 of 188
(2,037 Views)

We are having the same issue here in Virginia Beach.

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Contributor smdoc27
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 25 of 188
(2,137 Views)

We are having the same issue in Virginia Beach

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Contributor michaelsuch
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 26 of 188
(2,022 Views)

both my email client (thunderbird) and verizon webmail seem to NOT be working this morning.  can someone verify server problems at VZ?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 27 of 188
(2,011 Views)

There is a status page.  Last I checked they hadn't put up the problem with email.

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Contributor jmufes
Contributor
Posts: 3
Registered: ‎09-12-2013
Message 28 of 188
(2,009 Views)

Out in Lynchburg, too.  An ETA from VZ sure would be nice.

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Contributor flbeachgal
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 29 of 188
(2,032 Views)

Same here in FL - has been going on for several hourse now - why isn't Verizon fixing this?

{"res":{},"error":{"code":"3002","msg":"3002"}}

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Bronze Contributor I
Bronze Contributor I
Posts: 72
Registered: ‎03-09-2009
Message 30 of 188
(1,992 Views)

When I try to retrieve my email from the web, I receive the following message:

 

"res":{},"error":{"code":"3002","msg":"3002"}}

 

When I try and download it in Outlook, I am prompted for my password, and shortly thereafter, get the following:

 

Task 'email ID@verizon.net - Receiving reported error (08x00cc92) :

'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded - ERR [SYS/TEMP] Service Temporarily Available'

 

No mail is downloaded into my Windows Phone 8 email - no error message, just no mail. This is an active email box - there is always email in it in the morning. Same thing for my Android tablet email for this address. Again, main Verizon.net email address is working - this is just with my sub-account.

 

Tried a different sub-account - this is working fine, at least on the web.

 

This is only happening on my sub-account. My main account is functioning normally.

 

 

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