Email account wont log in: One account stops working suddenly

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Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: Verizon email is down?

Message 41 of 188
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I'm a subaccount holder and I'm getting my email--no error,but the primary account holder is not. However, my computer is Windows Vista and I have IE9. The primary account holder has Windows XP and IE8. Hope this helps someone fix the problem.

Holly

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Contributor
Contributor
Posts: 1
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 42 of 188
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{"res":{},"error":{"code":"3002","msg":"3002"}}

Verizon email down sep 12 2013 

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-17-2012

email connectivity issues

Message 43 of 188
(1,560 Views)

Out of nowhere this morning, Outlook pops up a window to verify my incoming.verizon.net password continuously.  When I try to sign in via webmail.verizon.net with my username and password, I get the following cryptic message: 

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

 

this is the only line of code that appears on an otherwise white browser page.  i'm using Chrome.  

 

 

Any idea what's causing these problems at Verizon?  

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Mail server reliability survey

Message 44 of 188
(1,551 Views)

@RobHunt wrote:

 

OK... let me rephrase: is there a (near) real-time status page that lists outages (a la the Twitter status page) and not some perfunctory self-help page with (too often useless) links/FAQs?

 

 



That page does list outages.  Mine currently mentions a tv channel outage in my area.  But it seems they are very slow to update it.  Once was very timely, but not so much any more.  I suspect most Verizon areas responsible for handling outages don't even know how to put updates there.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Verizon email is down?

Message 45 of 188
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@Holly1 wrote:

I'm a subaccount holder and I'm getting my email--no error,but the primary account holder is not. However, my computer is Windows Vista and I have IE9. The primary account holder has Windows XP and IE8. Hope this helps someone fix the problem.

Holly



I suspect its some but not all Verizon servers.  For example I have two seperate Verizon accounts and the one in NY works and the one in FL does not. 

 

Its not WINDOWS or IE version related.  I don't normally use WEBMAIL (but did to check if that was a way around the problem.  It isn't) but use a email client.

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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎03-25-2013

Re: Verizon email is down?

Message 46 of 188
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My experience on these boards has been that someone from Verizon will eventually respond to our collective problem.     

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Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Email account wont log in: One account stops working suddenly

Message 47 of 188
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Out in Southeast PA as well. 

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Contributor
Contributor
Posts: 2
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 48 of 188
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".... someone from Verizon will eventually respond ..."

==============

 

That's a great business plan

 

</sarcasm>

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Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-20-2013

Sad news, indeed.

Message 49 of 188
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@tns_2 wrote:
That page does list outages.  Mine currently mentions a tv channel outage in my area.  But it seems they are very slow to update it.  Once was very timely, but not so much any more.  I suspect most Verizon areas responsible for handling outages don't even know how to put updates there.

 

 

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Contributor
Contributor
Posts: 3
Registered: ‎09-12-2013

Re: Verizon email is down?

Message 50 of 188
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same in Bmore - {"res":{},"error":{"code":"3002","msg":"3002"}}

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