×

Switch Account

Email account wont log in: One account stops working suddenly

Email account wont log in: One account stops working suddenly

Reply
Contributor Hihomumio
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 61 of 188
(1,115 Views)
Yes, our email is also down, both desktop and mobile. Clearly a Verizon problem since internet service is working fine.
Copper Contributor Costa
Copper Contributor
Posts: 5
Registered: ‎07-11-2013
Message 62 of 188
(1,668 Views)

Haymarket VA having the same issue, all of 6 miles from Manassas.  Also having TV issues over the past week, a LOT of freezing channels hanging the STB, pixelation, etc.  When email quit this morning, thought they might be finally pushing an update to the field for FiOS services.  Even my primary line intermittently stops outgoing calls and acts like the number isn't in service (it was Verizon's 800 support line!). 

 

Called using cell, got a recording email was down for scheduled maintenance and was expected to be back up 1 hour earlier than the time I was calling. 

 

They have to be working it, I was on hold for 20 minutes of muzak and then the line started ringing like I was calling in again.  Did that for 2 minutes straight before I hung up.

Contributor JerseyJeff
Contributor
Posts: 4
Registered: ‎09-12-2013
Message 63 of 188
(1,427 Views)

Same problem here in Northern New Jersey - contacted Verizon via Verizion FIOS Facebook link and received the following reply:

 

"yes, we are aware of an email outage and working to get it resolved. We don't yet have a restoral time, but we are working on the issue. We do apologize and thank you for your patience."

Contributor shulamis
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 64 of 188
(1,624 Views)

I am getting the same code when trying to get webmail on my mail account. And I am not getting incoming mail on my Mac mail client. I can send outgoing mail. My iPhone says I have a logon/password problem.

Contributor Clarksville
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 65 of 188
(1,344 Views)

I haven't gotten any emails since 1:04am ET last night on any of my devices.  All have been updated to the new POP & SMTP servers & ports.  Is there an email outage??

Contributor Clarksville
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 66 of 188
(1,341 Views)

Error on webmail is: {"res":{},"error":{"code":"3002","msg":"3002"}}

Copper Contributor mrgooch1942
Copper Contributor
Posts: 16
Registered: ‎07-02-2013
Message 67 of 188
(1,398 Views)

My Email is not connecting. Both on Verizon and on my Windows Live Mail. I see it's not just a local problem but wide spread in different states.

Any response from Verizon?

Bronze Contributor II
Bronze Contributor II
Posts: 116
Registered: ‎06-28-2013
Message 68 of 188
(1,591 Views)

 

I'm getting this error when I try to access my e-mail from work. It's been like this all morning.

 

{"res":{},"error":{"code":"3002","msg":"3002"}}

Copper Contributor Benjamins
Copper Contributor
Posts: 11
Registered: ‎07-15-2013
Message 69 of 188
(1,382 Views)

Hey-

I just noticed the time stamp of my post. What time zone are they using on this forum? I posted after 8:30 AM EST.

Wondered what folks were doing posting so early this morning. Woman LOL

Contributor Marsdeb
Contributor
Posts: 1
Registered: ‎09-12-2013
Message 70 of 188
(1,589 Views)

Same problem here in Alexandria today, both on the web and via email downloads to my PC.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.