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Contributor
Contributor
Posts: 1
Registered: ‎01-28-2010

Email deleted

Message 1 of 3
(495 Views)

My email in my inbox has disappeared! I didn't delete it and it's not in my trash? Does anyone know what happened?

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Email deleted

Message 2 of 3
(460 Views)

Go to conversations, - Email - My folders and check if it was archived. If not  try opening webmail a different browser (such as  http://www.mozilla.org/en-US/firefox/new/?f=26&utm_expid=71153379-28.fvIED7HGROyjOifCfo3hhQ.1&utm_re... ) or use another computer just to rule out a browser issue.

If none of this helps get support on the phone and see if they can restore it for you but do this ASAP. Good Luck

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Email deleted

Message 3 of 3
(457 Views)

Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.

The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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