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Email folders disappeared after upgrading to Windows 10

Email folders disappeared after upgrading to Windows 10

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Contributor Katie9893
Contributor
Posts: 1
Registered: ‎08-04-2015
Message 1 of 30
(9,630 Views)

After upgrading to Windows 10 (and using Edge rather than IE), all of the folders etc. on the left side of my Verizon email disappeared.  I can move emails to folders but I can't see the folders.  Does anyone know how to fix?

29 REPLIES 29
Contributor eschrom
Contributor
Posts: 1
Registered: ‎08-05-2015
Message 2 of 30
(9,313 Views)

Thanks for posting. I'm having exactly the same problem. Verizon's email web page is not ready for W10 I suspect.

 

BTW, when using IE it's even worse, nothing but a header and blankness.

Contributor CharlieTiger
Contributor
Posts: 2
Registered: ‎11-14-2013
Message 3 of 30
(9,212 Views)

I have the same problem.  I tried Firefox and it works OK.

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Contributor Tony_Stone1
Contributor
Posts: 1
Registered: ‎08-06-2015
Message 4 of 30
(8,968 Views)

I have the same problem.  Safari works.

Copper Contributor Mannings
Copper Contributor
Posts: 6
Registered: ‎02-10-2011
Message 5 of 30
(8,753 Views)

I upgraded OS today to Windows 10. Same issue as previously noted, Header and then blank screen. Has anyone found a solution?

Contributor cruzdi
Contributor
Posts: 1
Registered: ‎08-07-2015
Message 6 of 30
(8,661 Views)

I have the same problem

Contributor caset
Contributor
Posts: 1
Registered: ‎08-08-2015
Message 7 of 30
(8,519 Views)

Using Windows 10 with Edge, my folder pane in Verizon Netmail also disappeared, but I can at least see emails. 

 

Using the old Internet Explorer with Windows 10, my emails were blank too.  However, adding the Verizon website to Compatibility mode up under tools saved the day.  Now we just need Verizon to fix their site for Edge.

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 8 of 30
(8,496 Views)

Might be Verizon's problem or may be Microsoft's  Its hard to tell.

Contributor 90248
Contributor
Posts: 1
Registered: ‎08-09-2015
Message 9 of 30
(8,177 Views)
WAS HAVING THE SAME PROBLEM, BUT YOUR COMMENT ON THE TOPIC WORKED. THANKS FOR SAVING THE DAY.
Contributor JIME
Contributor
Posts: 2
Registered: ‎12-29-2012
Message 10 of 30
(7,959 Views)

When I access my verizon e-mail using Edge I can not view the Spam folder

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