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Email folders disappeared after upgrading to Windows 10

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Contributor
Contributor
Posts: 1
Registered: ‎08-04-2015

Email folders disappeared after upgrading to Windows 10

Message 1 of 30
(10,069 Views)

After upgrading to Windows 10 (and using Edge rather than IE), all of the folders etc. on the left side of my Verizon email disappeared.  I can move emails to folders but I can't see the folders.  Does anyone know how to fix?

29 REPLIES 29
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Contributor
Contributor
Posts: 1
Registered: ‎08-05-2015

Re: Email folders disappeared after upgrading to Windows 10

Message 2 of 30
(9,752 Views)

Thanks for posting. I'm having exactly the same problem. Verizon's email web page is not ready for W10 I suspect.

 

BTW, when using IE it's even worse, nothing but a header and blankness.

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Contributor
Contributor
Posts: 2
Registered: ‎11-14-2013

Re: Email folders disappeared after upgrading to Windows 10

Message 3 of 30
(9,651 Views)

I have the same problem.  I tried Firefox and it works OK.

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Contributor
Contributor
Posts: 1
Registered: ‎08-06-2015

Re: Email folders disappeared after upgrading to Windows 10

Message 4 of 30
(9,407 Views)

I have the same problem.  Safari works.

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎02-10-2011

Re: Email folders disappeared after upgrading to Windows 10

Message 5 of 30
(9,192 Views)

I upgraded OS today to Windows 10. Same issue as previously noted, Header and then blank screen. Has anyone found a solution?

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Contributor
Contributor
Posts: 1
Registered: ‎08-07-2015

Re: Email folders disappeared after upgrading to Windows 10

Message 6 of 30
(9,100 Views)

I have the same problem

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Contributor
Contributor
Posts: 1
Registered: ‎08-08-2015

Re: Email folders disappeared after upgrading to Windows 10

Message 7 of 30
(8,958 Views)

Using Windows 10 with Edge, my folder pane in Verizon Netmail also disappeared, but I can at least see emails. 

 

Using the old Internet Explorer with Windows 10, my emails were blank too.  However, adding the Verizon website to Compatibility mode up under tools saved the day.  Now we just need Verizon to fix their site for Edge.

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Email folders disappeared after upgrading to Windows 10

Message 8 of 30
(8,935 Views)

Might be Verizon's problem or may be Microsoft's  Its hard to tell.

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Contributor
Contributor
Posts: 1
Registered: ‎08-09-2015

Re: Email folders disappeared after upgrading to Windows 10

Message 9 of 30
(8,616 Views)
WAS HAVING THE SAME PROBLEM, BUT YOUR COMMENT ON THE TOPIC WORKED. THANKS FOR SAVING THE DAY.
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Contributor
Contributor
Posts: 2
Registered: ‎12-29-2012

getting e-mail using edge

Message 10 of 30
(8,398 Views)

When I access my verizon e-mail using Edge I can not view the Spam folder

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