Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Email issues

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎11-30-2013

Email issues

Message 1 of 3
(443 Views)

I have an Iphone 5s. When I delete an Email on my phone it deletes it on my phone. But, When I check it at home on my computer it is still there.

How do I have it remove the Email from the server When I delete it on my phone so I don' have to review and delete it again.

thanx in advance,

JudyPE

2 REPLIES 2
Highlighted
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Email issues

Message 2 of 3
(442 Views)

@JudyPE wrote:

I have an Iphone 5s. When I delete an Email on my phone it deletes it on my phone. But, When I check it at home on my computer it is still there.

How do I have it remove the Email from the server When I delete it on my phone so I don' have to review and delete it again.

thanx in advance,

JudyPE


When you delete an email with any email client that uses POP3 (which applies here) it will not delete an email from the server when you delete it from your client unless you change a default setting in the client.  This is the way POP3 works.  The only way to delete an email from the server is to set your POP3 settings to NOT leave a copy on the server when it is downloaded to the client, in which case when it is downloaded to the client the server copy is deleted.  Again, this is the POP3 email standard.

 

The IMAP protocol supports synching email both ways (between client and server) so that the server mailbox and what you see in the client inbox are in synch.  But Verizon does not support IMAP.

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎11-30-2013

Re: Email issues

Message 3 of 3
(432 Views)

PJL

thank you for your comments. i appreciate it.

i did find a 'remove from the server when deleted in the advanced settings section.

i will try that in a few minutes. it is my wifes phone so i don't do that she does. but, thanx it gets me to a better understanding

well ur right didn't work

thanx

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.