Email problems
chuckachuck
Newbie

My email is not working properly.  I cannot read my mail because it won't scroll down to where the body of the msg. is.  I also tried to us the "reply" to see if I can use that space and I cannot.

I have used a private firm and also a verizon tech (I suppose from India) as I could barely understand him.  In both instances when they opened my mail there wasn't a problem and as long as they were remotely in my computer I could my mail as well as sending a reply.  When they finished and hung up I was still unable to use the email properly.  Any solutions out there?

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Re: Email problems
walt178
Specialist - Level 3

@chuckachuck wrote:

My email is not working properly.....  Any solutions out there?


Outlook or Gmail.  There are others but those are the ones I use and I've been satisfied with them.    Both are superior to Verizon mail. 

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Re: Email problems
PJL
Master - Level 3

@chuckachuck wrote:

My email is not working properly.  I cannot read my mail because it won't scroll down to where the body of the msg. is.  I also tried to us the "reply" to see if I can use that space and I cannot.

I have used a private firm and also a verizon tech (I suppose from India) as I could barely understand him.  In both instances when they opened my mail there wasn't a problem and as long as they were remotely in my computer I could my mail as well as sending a reply.  When they finished and hung up I was still unable to use the email properly.  Any solutions out there?


What method are you using to access your email?  The web client, Outlook, etc.?

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