I have Verizon Email on my phone, ipad, web-based (yahoo/verizon.net) and outlook iook.com. At one time all were working but I think I reset a password and then only a few worked. I have tried new password on all, changed back to the old password on others and didn't touch settings on ipad but can't seem to get them all working again. I would like to start fresh with a password reset so I can set up accounts on all devices again and try to remedy this frustrating issue. I have most recently reset the password again to try setting up my Email on my phone only to receive a password authentication error. I have set up before with success so I know I am setting up correctly and just a very frustrating password issue. I am also OK with deleting my primary Email account and setting it up again within the account if I have to. I just want this fixed so that I have my personal Email on all of my devices working properly and without frustration!
try doing one computer at a time. don't rush it. have you checked all the settings are correct in outlook.
I know Verizon recently changed settings for their mail servers.
incoming should be - pop.verizon.net port 995
outgoing should be - smtp.verizon.net port 465 SSL enabled.
The following are the settings for setting up and configuring your email, remote access, and FTP access for your home page address.
User name settings
High Speed Internet (DSL) settings
Mail server settings
Remote access settings (Dial-up)
Are you on a Yahoo portal. You can try some of these instructions.
if you have verizon yahoo portal. then the settings should be good. can you least access e-mail via webmail.
going to www.verizon.com -- > click on residential --> click on my verizon --> then sign into my verizon to check your email.
Check to see if your running any security suite software on computers such as norton, maccafe, make sure disable or uninstall (at your own risk) any anti virus or any firewall software. That may be blocking the ports.
Also, uninstall and re-install outlook. and then check to see if outlook works.
at least you will have webmail access temporary.