Email space allocation
Vince128
Enthusiast - Level 2

I get this message: “Your Verizon email account is almost full. " and yet I have used only 7% of 2048 MB. Please explain.

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Re: Email space allocation
Verizon_Support
Customer Service Rep

Hi,

You email account seems fine.  Please clear out your cache and cookies from your browser, and test your email account again.

Thanks,

^DSD

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Re: Email space allocation
Vince128
Enthusiast - Level 2

Thanks for your reply. I cleared everything out and no change in the messages.

I should have included this info: Because of multiple disrupting factors in last few weeks, I have over 3000 email messages in my box. Is this a factor? (Normally I have less than 100--and less that 1% of 2048 MB)

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Re: Email space allocation
Verizon_Support
Customer Service Rep

That definitely sounds like the culprit

If you have the option, can you clear out ones you may not need to keep and see if you keep getting the same message?

~Jess

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