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Email synchronization (Delete) problems with Outlook and Droid

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Contributor
Contributor
Posts: 1
Registered: ‎11-03-2012

Email synchronization (Delete) problems with Outlook and Droid

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A family member is having problems, especially deletion of email.  She deletes email in Outlook or on her Droid, but it is not placed in the trash can in the web version, therefore it comes back or she runs out of storege space.

 

I use Hotmail mostly and all synchs well.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Email synchronization (Delete) problems with Outlook and Droid

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@txc wrote:

A family member is having problems, especially deletion of email.  She deletes email in Outlook or on her Droid, but it is not placed in the trash can in the web version, therefore it comes back or she runs out of storege space.

 

I use Hotmail mostly and all synchs well.


There's a setting within Outlook to delete messages from the server when you delete them from Outlook. She needs to check that box.

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