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Error on screen after logon. AOL EMAIL RELATED?

Error on screen after logon. AOL EMAIL RELATED?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 1 of 4
(1,984 Views)

Are others who have already completed migration to AOL EMAIL seeing

 

"My Verizon

 
We are unable to process your request at this time.
Please try again later. We apologize for any inconvenience."
 
 when logging on to verizon.com?
3 REPLIES 3
Silver Contributor II
Silver Contributor II
Posts: 334
Registered: ‎04-24-2014
Message 2 of 4
(1,977 Views)

well i started getting that message  on October 13 , 2015, after a banner across top of my Verizon homepage on Oct 12 that read "some accounts are being moved to a new billing system  this weekend. please be assured full access will be restored to you by Oct.13" or some such nonsense..........and it took nonstop prodding and outright demanding answers to get it resolved finally on Feb 26 , so good luck, hope yours is easier, i'm guessing it is NOT AOL related..

 

 

 

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Silver Contributor II
Silver Contributor II
Posts: 334
Registered: ‎04-24-2014
Message 3 of 4
(1,974 Views)

Change Account Settings

  CAN U GET TO THIS  AREA OF YOUR PROFILE? WHEN OURS WAS BROKEN I COULD GET HERE, TO EMAIL, AND TO THE " Manage My TV " SECTION OF THE MY SERVICES TAB.....AND AT TOP OF SCREEN WHERE IT SHOULDV'E READ "HELLO <my greeting name from profile>" IT JUST READ "HI" AND AT BOTTOM OF LEFTMOST COLUMN WHERE IT USED TO SAY OUR ACCOUNT NUMBER AND CUSTOMER I.D. CODE  IT ONLY HAD THOSE LABELS WITH NO NUMBERS FOLLOWING.....JUST CURIOUS....oops , caps off, sorry , not gonna rewrite it all 8-P.....THE "eCenter" handled the trouble ticket for the "web development team", who apparently have no supervisors to make them provide updates  as promised....once again, good luck!

 

 

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 4 of 4
(1,866 Views)

Note problem has now gone away and i see instead a item saying logon to mail.aol.com. 

 

I expect that other errors may showup as I am switched to Frontier Communications as part of the sale of Verizon'S Florida resources.

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