Re: FIXED: Blocking Outgoing Mail
Bamanative1
Enthusiast - Level 2

I am having problems with outgoing mail in Windows Live.  The Tech set it up and it worked fine until yesterday.  Recwived the following error when attempting to send email

The connection to the server has failed.

Subject XXXXXXXXXXXXXX
Server: 'outgoing.verizon.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 587
Secure(SSL): No
Socket Error: 10013

Also utilized Vz In-Home Agent.  Set my email up as per instructions.  Ran the  Quick Fixes for to fix email and received the following errors.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at Verizon.DataWizard.CWEUCUserDetail.UIContinueClick(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
iSupport
    Assembly Version: 4.0.1.7
    Win32 Version: 4.0.1.7
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/iSupport.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.F...
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
LibDataWizard
    Assembly Version: 1.0.0.2
    Win32 Version: 1.0.0.2
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/LibDataWizard.DLL
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
LibIHS
    Assembly Version: 1.0.0.3
    Win32 Version: 1.0.0.3
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/LibIHS.DLL
----------------------------------------
AxInterop.ShockwaveFlashObjects
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/AxInterop.ShockwaveFlashObjects.DLL
----------------------------------------
Interop.ShockwaveFlashObjects
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/Interop.ShockwaveFlashObjects.DLL
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
ConnWizard
    Assembly Version: 1.1.0.7
    Win32 Version: 1.1.0.7
    CodeBase: file:///C:/Program%20Files%20(x86)/Verizon/FiOS/ihs/ConnWizard.DLL
----------------------------------------
System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Web.Services
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Servic...
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configura...
----------------------------------------
5veskbrs
    Assembly Version: 1.0.0.3
    Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.d...
----------------------------------------
ittllpje
    Assembly Version: 1.1.0.7
    Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
8-ccqg0o
    Assembly Version: 1.1.0.7
    Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


 

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Re: FIXED: Blocking Outgoing Mail
woodbine
Newbie

Hi-

Anybody here use a mac and if so can ya tll me how to fix the outgoing email blocking on port 25 please?

Tnx

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Re: FIXED: Blocking Outgoing Mail
spigmu
Enthusiast - Level 3

@woodbine wrote:

Hi-

Anybody here use a mac and if so can ya tll me how to fix the outgoing email blocking on port 25 please?

Tnx


My experience here, with Macs and an Airport Extreme, is that you need to actually change the settings within your Verizon modem to reflect the port rules, not just in the Extreme or the Mail app.   Regardless it hasn't worked for me.  Main issue is that the pages of the modem settings are different enough from the instructions as to render my attempts futile.

Generally you enter the modem setings by entering http://192.168.1.1     in any browser.   What modem are you using?

D

Re: FIXED: Blocking Outgoing Mail
woodbine
Newbie

stell model 6100F. The same one I've used for three years without a problem.  None of my settings have changed but suddenly no way to send email, tho I receive it just fine. ????

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Re: FIXED: Blocking Outgoing Mail
woodbine
Newbie

It's a WESTELL 6100F not a stell

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Re: FIXED: Blocking Outgoing Mail
spigmu
Enthusiast - Level 3
woodbine, it has to do with a port rule change made by Verizon, so our settings need to change to accomodate that. But it seems Verizon's directions work for half the users. Many seem to have solved it by other means (including lowering firewall security and/or letting any port do anything, which is a terrible idea). I can send mail from most locations where the modem was NOT set up for Verizon use, but have not been able to get my Verizon Westell to do so. Operator lack of expertise no doubt, but I no dolt with such things and it sure hasn't been for lack of trying 🙂
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