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Floating email inbox

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vuduwoman
Contributor
Contributor
Posts: 2
Registered: ‎10-01-2013

Floating email inbox

Message 1 of 2
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When trying to view my email inbox the messages will not stop scrolling (they almost appear to be floating) even though I am not scrolling with the mouse. I don't know if I hit something by accident or if there is a way to stop this.

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JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Floating email inbox

Message 2 of 2
(510 Views)

First make sure you are using 100% for the zoom level on your browser. Also if you are using verizon webmail  go to settings, general settings, display, then try list view or preview bottom. If none of this helps install a different browser such a FireFOX. Please let us know!

 

Have you tried the suggestions here? http://forums.verizon.com/t5/Verizon-net-Email/question-about-email/m-p/631523

 

Long shot here: try a differnent mouse or reinstall the mouse software

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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