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Formatting Issues with IE8 and Verizon Email

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wperdman
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎02-02-2011

Formatting Issues with IE8 and Verizon Email

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I am using Internet Explorer 8/Windows7  to view and compose emails in the "new" Verizon Email interface and have become increasing frustrated with the way the <enter> key doesn't work the way its supposed to.  At the end of a sentence when I hit the enter key to start a new line it moves some or all of that line down the page, breaking it - and does not put my cursor at the beginning of the next line the way one would expect.  Very frustrating.  Had to switch to Mozilla Firefox where it appears to be OK.

 

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Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Formatting Issues with IE8 and Verizon Email

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I normally use Firefox and do not experience what you describe. But I just started IE8 and tried it there, also worked just fine, using the "new" webmail interface. Do you have any add-ons enabled in IE? If so, have you tried starting IE without any add-ons to see if that has any effect? I have seen some reports of add-ons causing problems with webmail.

 

It could also perhaps be caused by fixes applied to IE. Is your IE up to date? I updated mine yesterday with the latest Microsoft fixes so if yours is current that is probably not a possibility. 

 

In my Windows 7 I have an entry in All Programs under Accessories ==> System Tools that will start IE without any add-ons.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

becmckee
Contributor
Contributor
Posts: 4
Registered: ‎02-02-2011

Re: Formatting Issues with IE8 and Verizon Email

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(1,606 Views)

Same problem for me!  But it's touch and go -- sometimes it works, and sometimes it doesn't .  Makes me look like an idiot when I'm typing email.....

your_vz_buddy
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2011

Re: Formatting Issues with IE8 and Verizon Email

Message 4 of 4
(1,534 Views)

Just go back to the classic version, that should work fine. the link is right up at the top right.

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