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HTC cell phone can send from Verizon email account, but phone doesn't recieve any Verizon.net emails

HTC cell phone can send from Verizon email account, but phone doesn't recieve any Verizon.net emails

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Contributor
Contributor
Posts: 4
Registered: ‎10-22-2012

I've used the phone flawlessly for Comcast, and at least I can send emails after the Verizon switch.  What could be the problem prohibiting the phone from receiving Verizon emails?

 

I was getting an error about snt-m.hotmail.com for a while, but that warning is gone now and still no emails. 

Domain is set to www.verizon.net and server is set to snt-m.hotmail.com

 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 2 of 2
(393 Views)

I am confused, is it a verizon email account (xxx234@verizon.net) or is it a hotmail account?  why do you have any hotmail settings. 

 

Try following the instructions at www.verizon.com/repair 

 

they should set you up just fine if you are using a verizon.net account. 

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