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How do I access my @verizon email?

How do I access my @verizon email?

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Contributor cstrovers
Contributor
Posts: 1
Registered: ‎08-17-2016
Message 1 of 5
(11,904 Views)

I'm trying to access my email {edited for privacy}@verizon.net, I called up Verizon and they told me to contact Frontier, I called up Frontier and they told me to contact AOL, I call up AOL and they tell me the email doesn't exist and that I need to contact Verizon... WHICH IS IT???

4 REPLIES 4
Moderator Moderator
Moderator
Posts: 8,874
Registered: ‎03-18-2013
Message 2 of 5
(11,876 Views)

Hi cstrovers,

 

If you live in California, Florida or Texas, Frontier assumed your Verizon account on April 1st.  Prior to that date you should have received an email notification about migrating your Verizon email account to AOL.  Please see the AOL FAQs for information about migrating your account after the cut-off date.  You may also contact AOL HERE.  If they are unable to assist you, you will need to escalate this with Frontier.

Contributor thedoggetts
Contributor
Posts: 1
Registered: ‎07-26-2018
Message 3 of 5
(10,980 Views)

I keep getting a request for my password in a pop up box, I cannot access my email account using outlook

How to correct

MVP Edg1 MVP
MVP
Posts: 1,116
Registered: ‎06-24-2018
Message 4 of 5
(10,951 Views)

That sounds like an microsoft outlook issue but in the mean time just go to AOL.com or download the AOL app on your tablet/smartphone and log in to see your email. 

Gold Contributor VII
Gold Contributor VII
Posts: 4,675
Registered: ‎10-18-2016
Message 5 of 5
(10,898 Views)

@thedoggetts wrote:

I keep getting a request for my password in a pop up box, I cannot access my email account using outlook

How to correct


This often times occurs if your pop and smtp servers are not correct. The old Verizon ones must be changed to aol servers. And your password must be correct.

 

this happened to me years ago when I didn’t update my email settings. Thankfully I found them via a google search.

 

 

 

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