×

Switch Account

How to restore my old Verizon email address

How to restore my old Verizon email address

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎05-14-2013

How to restore my old Verizon email address

Message 1 of 4
(3,565 Views)

Recently I cancelled my old account with Verizon and set up a new account.  When I logged onto the internet after the change, the system would not allow me to log on with my old email ID.  It said that ID was not available (it was actually taken by me).  So I had to change my email address.  I would like to get my old email address back so that I don't have to notify a lot of people about the changed email address.  I spoke with a rep from Verizon last night, and he was not helpful - he just said I guess you'll have to keep the new address.  Any suggestions? 

3 REPLIES 3
Highlighted
Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,560
Registered: ‎12-02-2012

Re: How to restore my old Verizon email address

Message 2 of 4
(3,548 Views)

If you can't get your old email address back, consider using a non-Verizon email service such as outlook.com or gmail.  You can even buy your own domain name for not much money.  If you're going to have to tell everyone about your new email address, might as well be one that doesn't depend on your relationship with Verizon.

 

Good Luck

 

 

Highlighted
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: How to restore my old Verizon email address

Message 3 of 4
(3,525 Views)

@gs0b wrote:

 If you're going to have to tell everyone about your new email address, might as well be one that doesn't depend on your relationship with Verizon.

 


I agree.  When you change ISPs, not having to notify all of your contacts about the change is really nice. It's easy to miss one. 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎01-11-2014

Re: How to restore my old Verizon email address

Message 4 of 4
(3,210 Views)

I am having the same problem. 

 

I was on the sight trying to figure it all out for the last hour.  After about 10 minute on the sight, I got one of those Chat windowns...  This kid pops up claims that he can help, and then he takes me arount to the "Premium Channels" page four times. 

 

I just waisted the last 45 minutes with some kid that just wants me UPGRADE my package.  Now that I have a huge headache, all I can do is laugh.

 

Don't plan on using your email address or purchasing movies in "On Demand" (it's ok to rent, because you plan on loosing that money) because if you account gets suspended for more than 45 days, you loose it all.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.