quick menu

I Am Unable to Access My Verizon Yahoo Emails

I Am Unable to Access My Verizon Yahoo Emails

Reply
Contributor kaheck
Contributor
Posts: 1
Registered: ‎11-23-2017
Message 11 of 78
(2,029 Views)

I too am unable to log into my verizon.net account via yahoo. I have reset my password on verizon.com. Still won't work. yahoo tells me my password is incorrect.

Moderator Moderator
Moderator
Posts: 7,936
Registered: ‎03-18-2013
Message 12 of 78
(2,023 Views)

Hi kaheck,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Contributor lakewoman
Contributor
Posts: 2
Registered: ‎12-02-2017
Message 13 of 78
(1,906 Views)

Just got locked out of my Yahoo email. VZ link was never removed when I terminated my VZ DSL. What now? Just went round and round on chat with VZ...no help!

 

Moderator Moderator
Moderator
Posts: 7,936
Registered: ‎03-18-2013
Message 14 of 78
(1,901 Views)

Hi lakewoman,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Contributor Valbowen1
Contributor
Posts: 1
Registered: ‎12-06-2017
Message 15 of 78
(1,824 Views)

I am also unable to access my verizon email that is linked to yahoo.  I can access it through the webmail.verizon.net but am unable to get it to work set up as a POP email on any device.  Anyone have a solution to this?  I can log into verizon but logging into yahoo my account comes up with wrong password.

Moderator Moderator
Moderator
Posts: 7,936
Registered: ‎03-18-2013
Message 16 of 78
(1,816 Views)

Hi Valbowen1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Contributor wongster09
Contributor
Posts: 2
Registered: ‎12-07-2017
Message 17 of 78
(1,787 Views)

I'm having the same problem. Resetted the password already thru verizon, but still cannot logon to verizon/yahoo mail. But i could get to the mail by webmail.verizon.com. Please help, so i could setup my mobile to retrieve my email instead of this alternative way to retrieve email.

Moderator Moderator
Moderator
Posts: 7,936
Registered: ‎03-18-2013
Message 18 of 78
(1,775 Views)

Hi wongster09,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Contributor J_R_K
Contributor
Posts: 1
Registered: ‎12-07-2017
Message 19 of 78
(1,771 Views)

I am unable to access my Verizon/yahoo account.  When I attempt to access from mail.yahoo.com I get an invalid password error.   I am able to access account from webmail.verizon.com.  I have also not been able to access my email from my phone from 11/18.  I have reset my password numerous times to no avail.

Moderator Moderator
Moderator
Posts: 7,936
Registered: ‎03-18-2013
Message 20 of 78
(1,766 Views)

Hi J_R_K,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios