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I Am Unable to Access My Verizon Yahoo Emails

I Am Unable to Access My Verizon Yahoo Emails

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Contributor bossguy
Contributor
Posts: 1
Registered: ‎06-02-2018
Message 71 of 78
(1,306 Views)

Like the previous 70 people here,

I was unable to access my Yahoo Verizon email.  At the urging of the Verizon Representatives I spoke with, I reset my verizon password a few days ago, and now I cannot get into yahoo mail. I tried to reset the yahoo mail password. It redirects me to the Verizon site to reset password, but again when I use this new password to login on yahoo mail it does not work. I am able to use the password to login into Verizon site but not to yahoo mail.  Help....

Moderator Moderator
Moderator
Posts: 8,416
Registered: ‎03-18-2013
Message 72 of 78
(1,297 Views)

Hi bossguy,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Contributor ColleenTermite
Contributor
Posts: 1
Registered: ‎07-06-2018
Message 73 of 78
(1,213 Views)

I learned that my email is linked to an account managed by Verizon. I am locked out because of not remembering my password.  Due to contractual agreements, Yahoo is not able to assist directly with resetting my password. Can you help unlink this account so I can get the password problem squared away with Yahoo please?  Many thanks.  


Colleen

 

Moderator Moderator
Moderator
Posts: 8,416
Registered: ‎03-18-2013
Message 74 of 78
(1,200 Views)

Hi ColleenTermite,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Contributor martbart90
Contributor
Posts: 1
Registered: ‎08-15-2018
Message 75 of 78
(1,131 Views)

I too can't login into my verizon.net account. Says password is incorrect. Can't change it though. Get sent in useless loops. 

Moderator Moderator
Moderator
Posts: 8,416
Registered: ‎03-18-2013
Message 76 of 78
(1,121 Views)

Hi martbart90,

 

If your current password contains any special characters, login to Verizon.com, click on where it says HI and your name to go into the Profile for the Verizon.com website. Go down to Security then Change Password and change the Verizon Password from a Password that DOES use a Special Character to one that DOES NOT… Then log out and back in confirm that the password change has worked and then go to the Verizon.yahoo.com website and login.

Contributor Maryellen83
Contributor
Posts: 1
Registered: ‎09-12-2018
Message 77 of 78
(1,089 Views)

I am unable to access my Verizon yahoo email

Contributor Home5838
Contributor
Posts: 1
Registered: ‎12-26-2018
Message 78 of 78
(881 Views)

This change is still a probleml for me since Verizon dropped the email service.  Now I'm asked to pay. Why? this should have beeb an easy tranfer. I am unable to get my email messages for the past two months. Any solutions without paying?  thanks

 

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