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I get an invalid certificate when I try to get into Verizon e-mail.

I get an invalid certificate when I try to get into Verizon e-mail.

Contributor krummel503
Posts: 3
Registered: ‎07-09-2013
Message 1 of 4
This is the message I get when I click on Verizon e-mail.  "Certificate error"  Below is a copy and paste


There is a problem with this website's security certificate.
The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
 We recommend that you close this webpage and do not continue to this website.
 Recommended iconClick here to close this webpage.
 Not recommended iconContinue to this website (not recommended).
More informationMore information


Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009
Message 2 of 4

There are some excellent suggestions here, From what I read in various posts the clock in windows needs to be verified. Are you using a recent version of internet Explorer?


If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
Contributor krummel503
Posts: 3
Registered: ‎07-09-2013
Message 3 of 4

Thank you for your comment.  I got it fixed by calling Verizon technical help, he mentioned that there was a change to Verizon e-mail settings which caused the problem on my pc.  He fixed it.  Thank you Verizon Tech, sorry I forgot your name.  It was just weird.

Contributor zeroday1
Posts: 3
Registered: ‎12-09-2012
Message 4 of 4




Customer's Beware!       Smiley Sad


Verizon email server's are riddled with bad certificate warnings within multiple browsers...


Verizon's {please keep your posts courteous} support staff would rather 'save face' than admit there is a problem with the site...


Verizon telling customer's that its a problem with their pc's when clearly each browser warning I've gotten specifically states that it is a problem with the site using bad ssl certificate, invalid, etc...


These warnings have popped up within the latests versions of Firefox, Internet Explorer, and Comodo Dragon...


Verizon won't even acknowledge their is a problem unless your complaint hits the spotlight...


If enough formal complaints are made, that just might prompt Verizon to actually get up off that "warrior-arm-chair" of theirs' and crack the whip on their own technicians to be more on top of these major security issues, rather than simply assigning blame to end-users because they're too big for their own good, too busy to address concerns about how their servers incorrectly interact with the most popular and most trusted browsers on the net...


Stop pretending there is not an issue with the website...Intead just figure out the problem and please just fix it already!!!   Smiley Mad


ATTN:  Consumers    


In most instances, this will not be a problem with your computers or that they have a bad certificate...it is a problem with Verizon's website and how they obtain and update their certificates, of which we have yet to see them fix...


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