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Re: I hate this new email...How do I go back?
victorvillerose
Newbie
‎09-14-2011 09:09 PM

I made the switch to the new verizon email, because I had to and now I find all of my old emails have disappeared.  Any suggestions?

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Re: I hate this new email...How do I go back?
Z-1
Newbie
‎09-22-2011 08:41 AM

Sorry, won't work for me. Keeps reverting to new address

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Re: I hate this new email...How do I go back?
RetiredDBA
Contributor - Level 2
‎09-23-2011 01:25 AM

Welcome to the world of "worse is better". 

My workaround won't help people who have opted for the "upgrade".  But it did help me to avoid opting for the upgrade.  I have the mail as one of the little boxes on my home page.  If I park the cursor on this little box without clicking, and if I have any mail, gives me the option of opening one of my incoming e-mails.  If I click on that e-mail it cranks up the old email interface.  I'm going to continue to use the old one until I hear that most of the bugs are out of the new one.

If I just enter e-mail the normal way, I get to a screen that tells me how great the new e-mail is,  offers me a button that says "UPGRADE NOW",  but does NOT offer me a button that says "No thanks, ask me later".  Apparently giving the user a choice has become "so twentieth century". 

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Re: I hate this new email...How do I go back?
RetiredDBA
Contributor - Level 2
‎09-25-2011 04:48 AM

This is a revision to my earlier comment.  There is a"no thanks" option it the "You'll love the new e-mail" screen  It's buried in the fine print of the description of the new e-mail.  It's in the form of underlined text, not in the form of an easily seen button.

The design of the "You'll love the new email" screen is biased towards getting the user to upgrade.  I think this bias is deliberate, and I think it expresses disresepct for users like me.

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Re: I hate this new email...How do I go back?
ChrisPA1
Enthusiast - Level 2
‎10-08-2011 11:04 AM

Rockcat-Thanks so much for posting this fix. 

Second time, I've had this issue and haven't even been a verizon customer for a full year.  Can't believe Verizon doesn't offer the available opt out.  They've been made aware a number of forums, businesses, non profits, etc. can only accept plain text and have "said" the option is going to made avaialble again. 

I was ready to cancel my service over this, until I stumble across your post.  LOL

Thanks again!  YOU ROCK!!!      

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Re: I hate this new email...How do I go back?
sharazzy1
Enthusiast - Level 1
‎10-11-2011 02:48 PM

I don't have this option either and I wish I did.

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Re: I hate this new email...How do I go back?
topdog
Specialist - Level 2
‎10-12-2011 03:48 AM

The new E mail will grow on you, at least it did with me.  I am learning to like it.

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Re: I hate this new email...How do I go back?
tns
Master - Level 2
‎10-12-2011 07:25 AM
@topdog wrote:

The new E mail will grow on you, at least it did with me.  I am learning to like it.

Its still missing some key features of the old one.  Notably sending text only messages.

Personally I only check it to see if any of my real mail was caught by the spam filter.  I use an eMail client for eMail instead of the Web mail.  Much more control and more flexible then counting on the web, and I can keep years worth of correspondence to my friends.


 

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Re: I hate this new email...How do I go back?
ChrisPA1
Enthusiast - Level 2
‎10-12-2011 02:06 PM
@topdog wrote:

The new E mail will grow on you, at least it did with me.  I am learning to like it.

NOT growing on me.  Just keeps increasing my frustration, when I can't post to forums only able to accept plain text.  The fix isn't permanent for me, at least .  I also don't see the  "you'll love this email" mentioned to opt out. 

Not sure why verizon is asking customers to opt in, when it seems the new format is really not an option.  I'm going to hunt around.  If all esle fails, Rockcat's fix seems to still work, I just have to do it every few days.. 

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