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I hate this new email...How do I go back?

I hate this new email...How do I go back?

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Contributor victorvillerose
Contributor
Posts: 1
Registered: ‎09-14-2011
Message 21 of 29
(1,190 Views)

I made the switch to the new verizon email, because I had to and now I find all of my old emails have disappeared.  Any suggestions?

Contributor Z-1
Contributor
Posts: 1
Registered: ‎09-22-2011
Message 22 of 29
(1,151 Views)

Sorry, won't work for me. Keeps reverting to new address

Bronze Contributor II
Bronze Contributor II
Posts: 129
Registered: ‎08-01-2010
Message 23 of 29
(1,138 Views)

Welcome to the world of "worse is better". 

 

My workaround won't help people who have opted for the "upgrade".  But it did help me to avoid opting for the upgrade.  I have the mail as one of the little boxes on my home page.  If I park the cursor on this little box without clicking, and if I have any mail, gives me the option of opening one of my incoming e-mails.  If I click on that e-mail it cranks up the old email interface.  I'm going to continue to use the old one until I hear that most of the bugs are out of the new one.

 

If I just enter e-mail the normal way, I get to a screen that tells me how great the new e-mail is,  offers me a button that says "UPGRADE NOW",  but does NOT offer me a button that says "No thanks, ask me later".  Apparently giving the user a choice has become "so twentieth century". 

Bronze Contributor II
Bronze Contributor II
Posts: 129
Registered: ‎08-01-2010
Message 24 of 29
(1,107 Views)

This is a revision to my earlier comment.  There is a"no thanks" option it the "You'll love the new e-mail" screen  It's buried in the fine print of the description of the new e-mail.  It's in the form of underlined text, not in the form of an easily seen button.

 

The design of the "You'll love the new email" screen is biased towards getting the user to upgrade.  I think this bias is deliberate, and I think it expresses disresepct for users like me.

Copper Contributor ChrisPA
Copper Contributor
Posts: 6
Registered: ‎03-18-2011
Message 25 of 29
(1,056 Views)

Rockcat-Thanks so much for posting this fix. 

 

Second time, I've had this issue and haven't even been a verizon customer for a full year.  Can't believe Verizon doesn't offer the available opt out.  They've been made aware a number of forums, businesses, non profits, etc. can only accept plain text and have "said" the option is going to made avaialble again. 

 

I was ready to cancel my service over this, until I stumble across your post.  LOL

 

Thanks again!  YOU ROCK!!!      

Contributor sharazzy
Contributor
Posts: 2
Registered: ‎10-11-2011
Message 26 of 29
(1,026 Views)

I don't have this option either and I wish I did.

Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009
Message 27 of 29
(1,017 Views)

The new E mail will grow on you, at least it did with me.  I am learning to like it.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010
Message 28 of 29
(1,013 Views)

@topdog wrote:

The new E mail will grow on you, at least it did with me.  I am learning to like it.


Its still missing some key features of the old one.  Notably sending text only messages.

 

Personally I only check it to see if any of my real mail was caught by the spam filter.  I use an eMail client for eMail instead of the Web mail.  Much more control and more flexible then counting on the web, and I can keep years worth of correspondence to my friends.


 

Highlighted
Copper Contributor ChrisPA
Copper Contributor
Posts: 6
Registered: ‎03-18-2011
Message 29 of 29
(1,000 Views)

@topdog wrote:

The new E mail will grow on you, at least it did with me.  I am learning to like it.


NOT growing on me.  Just keeps increasing my frustration, when I can't post to forums only able to accept plain text.  The fix isn't permanent for me, at least .  I also don't see the  "you'll love this email" mentioned to opt out. 

 

Not sure why verizon is asking customers to opt in, when it seems the new format is really not an option.  I'm going to hunt around.  If all esle fails, Rockcat's fix seems to still work, I just have to do it every few days.. 

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