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I have problems with deliverability from our users with @Verizon.net

I have problems with deliverability from our users with @Verizon.net

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Contributor deleter
Contributor
Posts: 1
Registered: ‎05-13-2019
Message 1 of 3
(765 Views)

All the emails of users who want to signup on our website and those of existing users are not receiving our emails. We work with Return Path, we have SPF, DKIM and DMARC correctly configured and we work with private IP. Why are our emails blocked? Could you help us? Thank you.

2 REPLIES 2
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,347
Registered: ‎05-16-2009

Good starting point for your "research"

https://help.aol.com/search?q=Why+are+our+emails+blocked

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Moderator Moderator
Moderator
Posts: 8,727
Registered: ‎03-18-2013

Hi deleter,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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