Hello -
Server IP Address: 192.163.242.58
I saw numerous other posts in this forum regarding this issue so hopefully I can get some help. Our server has been blocked for weeks now and all attempts to get it whitelisted or get any support at all have been denied or completely ignored by Verizon. I have completed the Whitelist Request Form (for ISP's) found here multiple times now and I always receive the same message:
After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:
Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned
Once you have addressed any security-related issues on your network, you should contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.
Sincerely,
Verizon Online Security
http://www2.verizon.net/policies
abuse@verizon.net
Both reasons provided for being blocked are simply untrue. Our server IP address is not dynamically assigned and I can confirm our clients are not sending out spam.
Any help on getting our server whitelisted would be greatly apprecaited.
Thanks.