@EricVis and @vzterrible don't expect responses from the form. It's my understanding and experience now that they do not respond to it.
Additionally the only two ways I've found to talk to anyone about this are here on this forum, which failed and I was still denied whitelist after proving my IP was clean. And Twitter, where after posting a screenshot of my private messages with the Support here, they brilliantly suggestsed I use the Whitelist form as some canned response.
I've yet to be given any human contact to resolve this issue and furthermore haven't received any valid details as to why we are not whitelisted despite being a clean IP.
I was given a generic response that "other IPs in our range are affected" with acknowledgement that mine was not one of them. Naturally, they didn't tell me what IPs. So I have no information for my upstream and the upstream naturally can't find a way to get a hold of anyone either.
It's a broken and incredibly flawed system from a company of the same values.
Simply put they are inconsiderate id!ots.
