Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Incoming Email Server Problems

Reply
markstvn
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎11-29-2013

Incoming Email Server Problems

Message 1 of 3
(816 Views)

Incoming email server keeps asking for credentials, which haven't changed and are correct.  Are there any reports of incoming email server issues today?  I am in Maryland, and problems started after noon today.

2 REPLIES 2
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Incoming Email Server Problems

Message 2 of 3
(786 Views)

I know GMail had a problem, but hadn't heard of Verizon servers having a problem.

 

Note:  I am actual now an AOL email user interface customer being in Florida, but still point to the verizon smtp and pop email server names (all verizon servers are now aliases for servers with AOL names.)

LawrenceC
Moderator Moderator
Moderator
Posts: 10,903
Registered: ‎03-18-2013

Re: Incoming Email Server Problems

Message 3 of 3
(672 Views)

Hi markstvn,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title