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Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

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Contributor
Posts: 1
Registered: ‎02-27-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 11 of 56 (11,856 Views)

What do I have to do to keep my e-mail with verizon?  I cancelled my phone service before I knew I would have to take some action

Silver Contributor V
Posts: 1,416
Registered: ‎04-10-2012

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 12 of 56 (11,853 Views)

Margez wrote:

What do I have to do to keep my e-mail with verizon?  I cancelled my phone service before I knew I would have to take some action



For one thing, search the forums.  This topic has been covered in great detail many times.

Contributor
Posts: 2
Registered: ‎12-13-2012

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 13 of 56 (11,696 Views)

We now have the domain name mrsekssims from Verizon set. My questions how do we keep our 3 MSN accounts?

Ed Sims

Contributor
Posts: 1
Registered: ‎04-25-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 14 of 56 (11,607 Views)

I paid $20 to keep my e-mail for one year....but it was terminated anyway.  This completely is not acceptable!!

Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 15 of 56 (11,606 Views)

Hi PatOliveri

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Contributor
Posts: 1
Registered: ‎05-01-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

[ Edited ]
Message 16 of 56 (11,533 Views)

If you have a residential account, yes, you can do www.keepmyemail.com and keep your email address. BUT if you are a BUSINESS account holder like myself, THERE IS NO WAY TO KEEP OUR BUSINESS EMAIL ADDRESS. I was told by Verizon's business account representative that keepmyemail is ONLY FOR RESIDENTIAL CUSTOMERS.

 

I am a business owner and I am moving to an area where there is no Verizon service. I would think it is more important for business owners to keep the same email address. My business depends on emails. Although I will send out  email address change notices to those customers I can contact by email/mail, there are so many people I gave out my business cards with my verizon.net email address to many people, and that includes those who not contacted me yet so there is no way for me to reach these potential customers. I have been a faithful Verizon customer since 2005 and this is like Verizon's sayig {word filter avoidance} in my face. I am quite upset about this. 

 

Verizon's customer service has gone down the drain in the last few years. What happened? It used to be very nice, but these days every time I ask for something, nothing gets done correctly the first time and it takes hours of calls to get a simplest thing done.

Contributor
Posts: 1
Registered: ‎05-16-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 17 of 56 (11,429 Views)
 
Contributor
Posts: 2
Registered: ‎05-21-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 18 of 56 (11,366 Views)
 
Contributor
Posts: 2
Registered: ‎05-21-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

[ Edited ]
Message 19 of 56 (11,307 Views)

I don't want to discontinue my Internet Service.  I am moving and need to cancel my landline service {edited for privacy} and my Direct TV service (already done).  I need to keep my cell phone and internet service.  Please let me know what I need to do.

 

Thanks!

 

{edited for privacy}

Moderator
Posts: 4,734
Registered: ‎03-18-2013

Re: Is there any way to keep my verizon.net E-mail address if I cancel my Internet service?

Message 20 of 56 (11,301 Views)

Hi moving5,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

 

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