After several communications with various Verizon offices, I was told that there is a way for residential customers to retain a @verizon.net e-mail account even after canceling Verizon high speed internet service. I would appreciate confirmation / comments on this -- particularly if a Verizon official can comment on this forum:
I was told that, in order to do this, I would have to switch my online experience (I'm currently a Verizon DSL - Yahoo customer) to the Verizon DSL / AOL partnership using the Verizon Central "MyAccount" settings page. Once my @verizon.net e-mail addresses (there is one primary account and one sub-account) are associated with AOL (rather than with Yahoo), I can cancel the Verizon DSL service (I, too, am moving to a new area where Verizon does not have service) while still retaining full access via an AOL portal to the @verizon.net e-mail addresses. This option appears to be free (unlike using Verizon Your Domain or DSL Essentials services), so I'm skeptical and I would be interested to know whether anyone has successfully tried this.
I just want to know how Verizon is going to handle all of us in 14 states being switchted over to Frontier as our new service provider. Will we be able to retain our Verizon email address and all of our subaccounts? Can we convert to a yourdomain account for free if we seek to keep our Verizon email without any changes? After all this is stritcly not voluntary on our end after all. We didn't ask Verizon to sale us out. The one that I really did enjoy and like about my Verizon service was the email. They never allowed spam junk to infiltrate and take over one's inbox which was quite the opposite of my former ISP before switching to Verizon dsl.
There is now a FAQ for the transition to Frontier Communications. You can find it HERE.
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That FAQ does not, like the letters directly mailed from Verizon, address the dsl and internet side of the transition. It only talks about the traditional wireline phone services. I am still awaiting answers from Verizon and Frontier on this issue. I certainly hope they give us at least 30-45 days notice of before any shutdown of our Verizon email, as its going to take time to transfer and notify providers who use the email address provided as part of login credentials to other websites. And it takes time to make sure the email address is indeed been changed and working at the new address.
I have read where you can keep your Verizon address if you go with your domain and link your current address's to that. looking into the your doman set up it states "Email Addresses (for use with Verizon.net Email)"
Frontier states that 1 july Email address will transfer to frontier.com
The question is, How can you use verizon.net email for the your domain name when they are doing away with verizon.net email???
I just tried to sign up for a your domain name and after it asks me to log into my main account I get the following
"We cannot process your request at this time. Please re-try later."
Looks like verizon doesn't want people in the take over area using this loop hole to keep there verizon.net address.
There is even a special order form to use for those in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina,
Ohio, Oregon, South Carolina, Washington, West Virginia and Wisconsin.
If you're really tied to Verizon, I guess registering a small business account with them and a domain name would do the trick ... but are you really all that tied to an @verizon.net address?
If you have to go thru the pain of changing (because you're being sold away from Verizon), why not do it just once more and switch to using your own personal domain name. I use my own domain for sending and receiving email (have long since stopped using ISP's email addresses because frankly of situations such as this and because I have switched providers -- most recently from Comcast to Verizon). Having my own domain lets me use it for personal mail (without having to tell people when I change ISP's) and also for business purposes (without having those unprofessional looking @gmail.com or @hotmail.com address -- or ISP specific addresses which lock you in).
If you want to do email with your own domain, I would buy your domain from a registrar like GoDaddy (domains aren't very expensive provided you can find one you like that's available). If it's for "personal" use, checkout GoogleApps (you can get them to handle your email under your domain name for free and get all the anti-spam and other features for free). Takes a bit to configure, but there's good step by step instructions. Or, most domain registrars will also do POP mail or mail forwarding for you for a small fee or even free (however, most don't have very robust anti-spam filtering).
If you go the GoogleApps route, you can configure the mail interface thru GoogleApps to also poll in your mail from your ISP (Verizon) on a scheduled basis so if people send to that, it'll appear in your primary mailbox. You can then use their WebMail interface or set it up to use POP/IMAP into the client of your choice. Oh ... and since they do outbound mail relay the right way using an alternate port (both authenticated and SSL/TLS secured), you don't have the port 25 problem that has been widely discussed in these forums.
Then, when you get "sold" -- you just keep your domain and update your configuration to poll in messages from your new provide and no one is the wiser. Better still ... down the road ... when you find a better deal than that new provider can offer ... you can switch to them as well ... and no one will be the wiser.
This is going to maybe sound silly ... but maybe getting a "dialup" account with them (if dialup comes with email) would do the trick. You probably would never actually "dialup", but if it holds your customer relationship with them, then it could hold onto the email as well. Haven't looked into if they even offer that service anymore, but trying to think of options if you absolutely have to keep the address.
The other thought was to somehow have a friend or family member who remains a verizon customer keep the address as a sub-account address. However, I think Verizon has some rule about deleting and re-adding addresses (in that they don't let that happen), so not sure that's possible. I don't think there's anything however that prevents someone from using one of their subaccounts to forward mail for you, etc. from a terms of service perspective.
Don't suppose you have a Verizon wireless account that maybe the address could be associated with? Would probably have to be one of their Blackberry or Smartphone plans ...
I agree with Elizabeth S I have moved to four different states and use Hot Mail never had a problem and the service has always been great. I keep two e mail accounts one for ordering online and thats where all the junk mail goes and the other one for my contacts so I don't have to worry about getting bogged down with spam.