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Keeping verizon.net email and alias

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piggy
Contributor
Contributor
Posts: 4
Registered: ‎02-04-2015

Keeping verizon.net email and alias

Message 1 of 4
(734 Views)

Hello,
I have a problem with an email alias in a sub-account and the use of "verizon my domain" (keepmyemail). I need to convert the alias in the sub-account to a userID in order to work properly. Anybody around able to help with this matter? 

Thanks in advance!

3 REPLIES 3
piggy
Contributor
Contributor
Posts: 4
Registered: ‎02-04-2015

Re: Keeping verizon.net email and alias

Message 2 of 4
(683 Views)

Anybody working for Verizon around?

LawrenceC
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Posts: 10,647
Registered: ‎03-18-2013

Re: Keeping verizon.net email and alias

Message 3 of 4
(672 Views)

Hello piggy,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.

piggy
Contributor
Contributor
Posts: 4
Registered: ‎02-04-2015

Re: Keeping verizon.net email and alias

Message 4 of 4
(666 Views)

I do not mean to be rude but based on the horror stories about loosing access to the email after spending a few minutes with an entry level support agent, I decided to try the forum first. Otherwise, I could just activate and start using an external email address, in which case, why bother to fix the verizon email in first place?

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