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Kicked Off Email Again and Again and Again

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Person22
Contributor
Contributor
Posts: 1
Registered: ‎02-14-2015

Kicked Off Email Again and Again and Again

Message 1 of 7
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I am constantly kicked off email.  I can not read my emails.  Constanly asked to signin again and again.  I called verizon and they said they would contact me and resolve the issue.   Has been several days and I do not even get an explaination.  I have a business account (not residential) and still I have no access and no call and no explaination from verizon representatives as to the problem.  Something as simple as getting emails (I would think) should be simple to resolve. 

6 REPLIES 6
FlaGirl
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎07-14-2012

Re: Kicked Off Email Again and Again and Again

Message 2 of 7
(1,150 Views)

Chances are they won't answer you. I complained several days ago also for the same reason. If you search the internet it's obviously a wide spread problem and Verizon has no idea what the problem is. I don't see how they can charge an early closure fee to cancel service either if the service isn't working.....that's my next step.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Kicked Off Email Again and Again and Again

Message 3 of 7
(1,136 Views)

Hello person22

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

ball
Contributor
Contributor
Posts: 1
Registered: ‎02-14-2015

Re: Kicked Off Email Again and Again and Again

Message 4 of 7
(1,130 Views)

 

i continually have to sign in with user and password to get my mail. In the past I only had to do that once and never after. How can I log in once and not have to contiually log in?

 

poss727
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-21-2010

Re: Kicked Off Email Again and Again and Again

Message 5 of 7
(1,094 Views)
PLEASE-Could someone contact me? My business depends on my email. I am constantly having to sign in. It just started a couple of weeks ago. I have two emails but it only happens with one of them
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Kicked Off Email Again and Again and Again

Message 6 of 7
(1,087 Views)

Poss727, you will need to get in touch with Verizon directly.

poss727
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-21-2010

Re: Kicked Off Email Again and Again and Again

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(1,062 Views)
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