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Link for Create Sub-Accounts Tool keeps looping back to Overview Page
sister2
Enthusiast - Level 3
‎01-31-2011 07:00 AM

Hello,

I need to create an email sub account but the link for the "Create Sub-Accounts Tool" just keeps looping back to the over view page. Where is the tool actually located?

Thank you in advance for your time and attention.

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Re: Link for Create Sub-Accounts Tool keeps looping back to Overview Page
sister2
Enthusiast - Level 3
‎01-31-2011 07:31 AM

Ok, after *much* more fiddling around this place ( It was a trial just to get logged in -eeeesh! Woman Mad ) I finally found a link for it here that seems to work:

https://www22.verizon.com/residentialhelp/fiosinternet

but after going through all of the steps, I got:

"We have encountered an unexpected error, Please call customer service or try again later." 

Oh and live chat is not available.

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Re: Link for Create Sub-Accounts Tool keeps looping back to Overview Page
sister2
Enthusiast - Level 3
‎01-31-2011 07:50 AM

It FINALLY worked. Smiley Surprised

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