×

Switch Account

Maximum number of recipients

Maximum number of recipients

Reply
Contributor keitthgard
Contributor
Posts: 1
Registered: ‎05-28-2010
Message 1 of 8
(6,441 Views)

How many addresses can I send one email to on Fios (using mac.com mail) without the email being considered spam?

7 REPLIES 7
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009
Message 2 of 8
(6,388 Views)

Verizon's Email Policy states:

The following limits apply with respect to the sending of e-mail from your verizon.net e-mail account. These rules are in place in order to help fight spam (i.e., unsolicited e-mail). For more information on Verizon Online's efforts to fight spam, please see the Verizon Online Anti-Spam Policy at http://www2.verizon.net/policies.

  • You may not include more than 100 recipients in a single email. Messages will not be sent to any recipients in excess of 100.
  • You may not exceed 500 recipients in 1 hour. Exceeding 500 recipients in 1 hour will result in the suspension of your ability to send email for 24 hours. This does not affect your ability to receive email.

But if you are getting an error that "The message you are attempting to send was determined to be spam..." then it's not the number of recipients causing it, but the content of the message. See http://www.verizon.net/spamfaq for more information.

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Contributor JoeF
Contributor
Posts: 3
Registered: ‎09-23-2014
Message 3 of 8
(3,713 Views)

Understand their reasoning but what about  a Fios business account?  My wife had Fios installed in her school and needs to send out emails to her school families, which number more than 100.  Does Verizon make an exception in these cases or is she forced to break the list into two and send out the same message twice?  If so, NOT customer friendly, which equates to trying to get an answer from at the Verizon website; par for the course.

Highlighted
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008
Message 4 of 8
(3,701 Views)

its actually all the same.... no more than 100 per email and 500 emails per hour for a total of 12,000 emails in 24 hours

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 5 of 8
(3,691 Views)

@Techman28 wrote:

its actually all the same.... no more than 100 per email and 500 emails per hour for a total of 12,000 emails in 24 hours


Some business accounts are different.  Depends on what they PAY for.

Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008
Message 6 of 8
(3,661 Views)

when using verizon webmail that goes for everyone there is no class difference in that regards.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 7 of 8
(3,654 Views)

OP didn't mention Webmail.  I personally only use Webmail to check if the verizon filters caught any of valid mail as spam.  I count on eMail clients.

 

Businees clients and organizations with lots of people to mail to would be unlikely to be using Webmail.

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 8 of 8
(3,620 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.