Message from System Administrator / Undeliverable

[NYC_viper]

Verizon, please explain why I your spam filter thinks my outbound messages are spam messages all of the suddenly.

Your message did not reach some or all of the intended recipients.

550 5.7.1 The message
you attempted to send was determined to be spam. Please visit http://www.verizon.net/spamfaq for
more information.

I have been emailing my dear friend for years and since late June 2012 when I switched to FIOS.

Seriously, I'm not a happy customer at the moment. This is absolute bullcrap! Twice tonight, I can't message through to my friend.

Please fix this or I'm going to be all over your technical support soon!

[ElizabethS · Accepted solution]

Hi NYC_Viper

This is a peer to peer support forum. If you need assistance from Verizon, you should reach out to them through this page:

http://www.verizon.com/contactus

[Hubrisnxs]

for a quick fix, login at http://webmail.verizon.com and see if you can send it from there. 

[somegirl]

As stated in the Spam FAQ page, you need to send the message for review if you truely believe it is not spam. You will not get any response when sending the message to spamdetector.update@verizon.net for review. You attach the message that you are unable to send, and they review it. Depending on the outcome of the investigation, the filter will either be updated to allow the content that was previously blocked, or it will be determined to be a legitimate block and no changes will be made.

Some troubleshooting steps you can try:
If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.

If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.

If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.

Remove any links/URLs from the email one at a time to isolate if one of them is causing the block.

Some people have suggested sending the message to check@isnotspam.com for investigation. This may work for you as well.

[JDoe5]