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NOT RECEIVING VERIZON EMAIL

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Contributor
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Posts: 2
Registered: ‎09-05-2010

NOT RECEIVING VERIZON EMAIL

Message 1 of 4
(3,892 Views)

Since 8/27, I haven't received any emails into my verizon email account.  I have contacted the verizon tech support, no help; just ran through scripts.........for some reason I received and error message (account disabled; this is a sub account).   I really wish that verizon would fix it's problem with it's server.

 

HELP

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: NOT RECEIVING VERIZON EMAIL

Message 2 of 4
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If you're getting an error that your sub is disabled, log into the Primary account's My Account Tools page and (at the bottom) verify that the box is checked for email access for the sub.

 

If it isn't, check the box and save. If it is, then contact tech support and have them do a disable/enable on the whole account, and that should set it right again.

 

Hope this helps!

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: NOT RECEIVING VERIZON EMAIL

Message 2 of 4
(3,862 Views)

If you're getting an error that your sub is disabled, log into the Primary account's My Account Tools page and (at the bottom) verify that the box is checked for email access for the sub.

 

If it isn't, check the box and save. If it is, then contact tech support and have them do a disable/enable on the whole account, and that should set it right again.

 

Hope this helps!

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."

View solution in original post

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Contributor
Contributor
Posts: 1
Registered: ‎07-28-2020

Re: NOT RECEIVING VERIZON EMAIL

Message 3 of 4
(694 Views)

the las time i received an email on my verizon account was July  22.  but .  my others accounts are working ?

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Moderator Moderator
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Posts: 10,148
Registered: ‎03-18-2013

Re: NOT RECEIVING VERIZON EMAIL

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(665 Views)

As this thread is now ten years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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