Customers With Disabilities
 

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

New Modem Successfully Connected, but Can't Send Email Anymore with Client

Reply
Copper Contributor
Posts: 44
Registered: ‎01-20-2009

New Modem Successfully Connected, but Can't Send Email Anymore with Client

I have been using an email client to access my yahoo accounts for awhile now. Today, I got a new modem (the Westell 7500), and for whatever reason, I am only able to receive emails.

 

I can't send any emails, like I did before the switchover to the new modem. I can go to the yahoo web page and send emails that way, but not with my client.

 

I made no changes to any of the settings in my email client.

This is what was working before today's new modem connection:


smtp.att.yahoo.com

secure to dedicated port (TLS)

port 465

with "perform smtp authetication (RFC 2554)"

with "same user/password as for mail retrieval"

no "require secure authentication"

 

 

Those are the settings and what was working prior to the new modem; yes, I even tried changing the port to 587.

 

Any idea what may have happened, keeping in mind I can receive emails.

2 REPLIES
Copper Contributor
Posts: 44
Registered: ‎01-20-2009

Re: New Modem Successfully Connected, but Can't Send Email Anymore with Client

What do i need to change or fix on the verizon "http://192.168.1.1/htmlV/welcomeMain.htm" page

that is affecting my outgoing mail?

The older westell 6100 modem--I can send email, but not this newer 7500.

 

 

 

Copper Contributor
Posts: 44
Registered: ‎01-20-2009

Re: New Modem Successfully Connected, but Can't Send Email Anymore with Client

I set the firewall to "low" in the 192.168.1.1 set up/config,

and lo and behold: I can now send email.

 

Now my question would be, now that this is on "low," I'm guess my mcAfee firewell set to normal will be adequate to do

what a firewall is supposed to do.

 

Dale

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios