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New email settings don't work

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Peano
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎12-21-2011

New email settings don't work

Message 1 of 41
(4,111 Views)

I received an email instructing me to use the following settings for Outlook email accounts:

 

  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP): outgoing.verizon.net
  • Outgoing Server Port Numbers: 465  
  • Make sure SSL encryption is enabled for the incoming and outgoing mail server.

I made the changes, and my email didn't work.

 

I restored the old settings (incoming port 110, outgoing 587, no encryption) and it works fine.

 

Does anyone have any idea why these new settings are supposedly required?

 

 

 

40 REPLIES 40
TonyLinguini
Contributor
Contributor
Posts: 1
Registered: ‎12-21-2011

Re: New email settings don't work

Message 2 of 41
(4,069 Views)

They didn't work for me either. I had to revert too. I AM MAD

NoNuisanceCalls
Contributor
Contributor
Posts: 7
Registered: ‎04-06-2011

Re: New email settings don't work

Message 3 of 41
(4,052 Views)

Me also - why wasn't this tested out before we were sent instructions?

Peano
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎12-21-2011

Re: New email settings don't work

Message 4 of 41
(4,039 Views)

> I AM MAD

 

I'm not mad. It's Verizon, after all, so I'm not even surprised that it doesn't work.

 

My former email settings work, and that's good enough for me. It ain't broke, so I ain't going to "fix" it.

 

If it stops working, then we'll see about those new settings ...

Tony_Linguini
Contributor
Contributor
Posts: 3
Registered: ‎12-21-2011

Re: New email settings don't work

Message 5 of 41
(3,946 Views)

Then you probably wont be surprsed that I had to CREATE A NEW LOGIN JUST TO REPLY TO THIS MESSAGE.

 

And don't get me started on FIOS they promised 4 years ago, and I still DON'T HAVE IT.

alarmlady
Contributor
Contributor
Posts: 1
Registered: ‎12-21-2011

Re: New email settings don't work

Message 6 of 41
(3,932 Views)

The settings did not work for me either, the first few times I tried.  The first part of the email did not give enough detailed information to make all the settings necessary to make it work.  If you scroll down and pick your particular software, you will get detailed information ton ALL the settings you need to make.  I use Outlook 2007, and clicking on that link and following the step-by-step instructions was the only way I was able to make it work.  Now if I could only get these changes to work on my iPhone.....anyone?

Poppy
Contributor
Contributor
Posts: 1
Registered: ‎12-21-2011

Re: New email settings don't work

Message 7 of 41
(3,909 Views)

Got the new e-mail from Verizon to change settings but they don't work. Checking outgoing messages works but receiving mail has errors and doesn't work. Changed back and all is working. Mail has been slow sending/receiving for the past several weeks, not sure if this is related.

TJ117
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-12-2008

Re: New email settings don't work

Message 8 of 41
(3,588 Views)

Did not work for me either. Had to revert back to the old settings which still work fine.

Captiosus
Contributor
Contributor
Posts: 4
Registered: ‎01-04-2012

Re: New email settings don't work

Message 9 of 41
(3,546 Views)

The new settings are working in Mozilla Thunderbird 9.0.1, but it has made retrieving mail painfully slow. A simple test message from one verizon.net e-mail address to my primary one took several minutes to transmit. Checking takes a minute or two alone while it simply sits here waiting to connect to incoming.verizon.net...

packman344
Contributor
Contributor
Posts: 2
Registered: ‎01-04-2012

Re: New email settings don't work

Message 10 of 41
(3,477 Views)

I have an iPhone4 and the settings don't work for incoming mail.   I set the settings back to port 110 and no SSL and they seem to be okay.... for now.

 

What's the fix?

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