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No Email this Morning

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Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

No Email this Morning

Message 1 of 12
(1,534 Views)

Can't get email this morning, HTTP code 404 and

Apache Tomcat/6.0.28

Holly

11 REPLIES 11
Mikelly
Contributor
Contributor
Posts: 3
Registered: ‎01-28-2011

Re: No Email this Morning

Message 2 of 12
(1,532 Views)

im getting same issue...cant get Verizon on phone to help

 

Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: No Email this Morning

Message 3 of 12
(1,517 Views)

I can get my email on my phone ( an android).

Holly

tawk2
Contributor
Contributor
Posts: 2
Registered: ‎12-07-2016

Re: No Email this Morning

Message 4 of 12
(1,508 Views)

Same issue here, wonder what is up?

tawk2
Contributor
Contributor
Posts: 2
Registered: ‎12-07-2016

Re: No Email this Morning

Message 5 of 12
(1,507 Views)

6:24 am on December 7, 2016 still cannot access email!

KimB21
Contributor
Contributor
Posts: 3
Registered: ‎12-07-2016

Re: No Email this Morning

Message 6 of 12
(1,479 Views)

yup same here... been on the phone waiting for a human for 25 minutes now

mviv
Contributor
Contributor
Posts: 1
Registered: ‎12-07-2016

Re: No Email this Morning

Message 7 of 12
(1,433 Views)

8:00am and still no e-mail. Any news from support?

ThiaB
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 238
Registered: ‎07-06-2016

Re: No Email this Morning

Message 8 of 12
(1,405 Views)

Hi Holly1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

ThiaB
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 238
Registered: ‎07-06-2016

Re: No Email this Morning

Message 9 of 12
(1,404 Views)

Hi Mikelly,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

ThiaB
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 238
Registered: ‎07-06-2016

Re: No Email this Morning

Message 10 of 12
(1,403 Views)

Hi tawk2,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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