No Email this Morning
Holly1
Contributor - Level 3

Can't get email this morning, HTTP code 404 and

Apache Tomcat/6.0.28

Holly

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Re: No Email this Morning
Mikelly1
Enthusiast - Level 2

im getting same issue...cant get Verizon on phone to help

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Re: No Email this Morning
Holly1
Contributor - Level 3

I can get my email on my phone ( an android).

Holly

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Re: No Email this Morning
tawk2
Newbie

Same issue here, wonder what is up?

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Re: No Email this Morning
tawk2
Newbie

6:24 am on December 7, 2016 still cannot access email!

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Re: No Email this Morning
KimB21
Newbie

yup same here... been on the phone waiting for a human for 25 minutes now

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Re: No Email this Morning
mviv
Newbie

8:00am and still no e-mail. Any news from support?

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Re: No Email this Morning
ThiaB
Moderator Emeritus

Hi Holly1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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Re: No Email this Morning
ThiaB
Moderator Emeritus

Hi Mikelly,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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Re: No Email this Morning
ThiaB
Moderator Emeritus

Hi tawk2,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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