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No Email this Morning

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Bronze Contributor II
Bronze Contributor II
Posts: 280
Registered: ‎11-03-2009
Message 1 of 12
(1,073 Views)

Can't get email this morning, HTTP code 404 and

Apache Tomcat/6.0.28

Holly

11 REPLIES 11
Contributor Mikelly
Contributor
Posts: 3
Registered: ‎01-28-2011
Message 2 of 12
(1,071 Views)

im getting same issue...cant get Verizon on phone to help

 

Bronze Contributor II
Bronze Contributor II
Posts: 280
Registered: ‎11-03-2009
Message 3 of 12
(1,056 Views)

I can get my email on my phone ( an android).

Holly

Contributor tawk2
Contributor
Posts: 2
Registered: ‎12-07-2016
Message 4 of 12
(1,047 Views)

Same issue here, wonder what is up?

Contributor tawk2
Contributor
Posts: 2
Registered: ‎12-07-2016
Message 5 of 12
(1,046 Views)

6:24 am on December 7, 2016 still cannot access email!

Contributor KimB21
Contributor
Posts: 3
Registered: ‎12-07-2016
Message 6 of 12
(1,018 Views)

yup same here... been on the phone waiting for a human for 25 minutes now

Contributor mviv
Contributor
Posts: 1
Registered: ‎12-07-2016
Message 7 of 12
(972 Views)

8:00am and still no e-mail. Any news from support?

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 239
Registered: ‎07-06-2016
Message 8 of 12
(944 Views)

Hi Holly1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 239
Registered: ‎07-06-2016
Message 9 of 12
(943 Views)

Hi Mikelly,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 239
Registered: ‎07-06-2016
Message 10 of 12
(942 Views)

Hi tawk2,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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