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Not receiving all emails

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superrachel
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Contributor
Posts: 1
Registered: ‎05-01-2010

Not receiving all emails

Message 1 of 4
(3,411 Views)

I am not recieving all of my emails. I became unemployed a few months ago and I have had several prospective employers have tried to send me emails to my verizon email address and I never get them. When that does not work I have them forward to my yahoo email instead. I have tried to get assistance with this and I keep getting referred to the on line help

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somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Not receiving all emails

Message 2 of 4
(3,373 Views)

@superrachel wrote:

I am not recieving all of my emails. I became unemployed a few months ago and I have had several prospective employers have tried to send me emails to my verizon email address and I never get them. When that does not work I have them forward to my yahoo email instead. I have tried to get assistance with this and I keep getting referred to the on line help


Are the senders getting any type of error? What happens if you send a test message to yourself?

You should check your settings:

On the My Account page:
1. Mail Forwarding - Make sure it says "Off"
2. Email Storage - Make sure this is at less than 99%

In Mail under My Settings (can be accessed from your Inbox):
1. Blocking - Make sure that you do not have the sender's address/domain in your Blocked Senders list.
2. Filters - Make sure that all of your filters are set up correctly. Be especially wary of "not" filters. (Ex: If subject does not contain spam then automatically delete.)
3. Spam Detector - On the Setup tab, set this to save the messages to your SpamDetector folder, then check for the missing messages there.

Hope this helps!

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janc1947
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2010

Re: Not receiving all emails

Message 3 of 4
(3,356 Views)

 

I am having the same trouble and a friend who is an expert programmer says that the fault is with Verizon. 

He wrote:

 

If you get to the Verizon postmaster ask about the HLO command.

 

Standard email handshaking is HELO/EHLO . The command issued starting with HLO is not understood by my mail server.

 

This doesn't mean much to me but hopefully the Verizon postmaster can fix it; however I don't know how to get it to him.

 

 

Mikef
Contributor
Contributor
Posts: 4
Registered: ‎03-23-2013

Re: Not receiving all emails

Message 4 of 4
(3,237 Views)

i'm not recieving some emails either.....for example emails from redbox. I should have recieved one today, but didnt. I checked the online web email, it wasnt there either. I'm getting test emails from yahoo, which i sent, to my verizon email address. 

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