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Not receiving verification code to migrate to AOL mail

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JanetInNJ
Nickel Contributor
Nickel Contributor
Posts: 43
Registered: ‎09-06-2008

Not receiving verification code to migrate to AOL mail

Message 1 of 3
(1,527 Views)

I received the notice last week about Verizon no longer handling e-mail.  I would like to keep my verizon.net e-mail address for the time being, so I clicked on the link to move everything to AOL mail.

 

Yesterday, I filled in all the required information and asked that the verification code be sent to my mobile number via text.   It says "text sent" with a check mark.  However, I never received the text.  I tried a few times and again, this AM.  Same thing.

 

I can't migrate without the code.  

 

Janet in NJ

2 REPLIES 2
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Not receiving verification code to migrate to AOL mail

Message 2 of 3
(1,515 Views)

You can get the other code other ways, not everyone has text messaging. 

JanetInNJ
Nickel Contributor
Nickel Contributor
Posts: 43
Registered: ‎09-06-2008

Re: Not receiving verification code to migrate to AOL mail

Message 3 of 3
(1,477 Views)

I realize that.  I DO have text.  There were two options -- text or phone.  I clicked "send text."  They confirmed they sent, but never received.

 

I will try phone call and see what happens.

 

Thank you. 

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