Outbound gateway blocked, cannot get response from Verizon
echodreamz
Newbie

I've filed a whitelist request, I've contacted whitelist@verizon.net with no response. I am trying to see why gateway 8.8.248.7 is being blacklisted, a reason for the blacklisting so we can put a stop to it.

Thanks!

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Re: Outbound gateway blocked, cannot get response from Verizon
ElizabethS
Moderator Emeritus

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

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Re: Outbound gateway blocked, cannot get response from Verizon
Verizon_Support
Customer Service Rep

Hello, 

We hadn't heard from you on your Private Support case. We hope you were able to find resolution to your issue.

 

If you require further assistance, feel free to make a new post, and we can be sure to look into your issue. As always, we're available for support around the clock.

 

Thanks,
-Amanda_M

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