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Outgoing email

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zbutterfly12
Contributor
Contributor
Posts: 1
Registered: ‎02-11-2015

Outgoing email

Message 1 of 2
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I can not understand why I can not change the name that appears on my outgoing messages. This is a setting option but I can not enter anything in the box. When I  send an email out instead of my name appearing my email address appears to the receiver. I contacted Verizon support 2 times and was told they can not do anything about it. I was able to change this setting in the past. Below is the setting option that is not working.

 

Provide a name that you would prefer to use to identify yourself. The name you enter here will appear on all outgoing messages

 

 

  
Name
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Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Outgoing email

Message 2 of 2
(464 Views)

I am assuming that you are clicking save at the top after you enter your selection?

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